1. Introduction

H21 Pub and Grill ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you order from us through our online menu.

2. Information We Collect

When you place an order we may collect:

• Name, phone number, and delivery address
• Order details and order history
• Payment information (processed securely by our payment providers; we do not store full card details)
• Device and approximate location data needed to fulfil delivery orders

3. How We Use Your Information

We use your information to:

• Prepare and deliver your orders
• Confirm orders and send status updates
• Respond to your questions and resolve issues
• Improve our menu and service
• Comply with legal obligations

4. Sharing

We only share your information with the delivery riders, payment providers, and messaging services needed to fulfil your order. We do not sell your personal information.

5. Data Retention

We keep your order information for as long as needed to provide our service and meet legal record-keeping requirements.

6. Your Rights

You may request to access, correct, or delete the personal information H21 Pub and Grill holds about you. See our Account Deletion page for details.

7. Security

We take reasonable measures to protect your information, but no system is perfectly secure.

8. Contact

For privacy questions or to exercise your rights, contact H21 Pub and Grill: