Terms & Conditions
The terms for ordering from H21 Pub and Grill.

Last Updated: September 30, 2026

1. Acceptance of Terms

By accessing and using H21 Pub and Grill's online ordering menu, you accept and agree to be bound by these Terms and Conditions. If you do not agree, please do not place an order.

2. Orders & Pricing

When placing an order with H21 Pub and Grill you agree that:

  • All prices are listed in the restaurant's selected currency and include applicable taxes where stated.
  • H21 Pub and Grill reserves the right to refuse or cancel any order, including after confirmation.
  • Menu items, pricing, and availability may change without notice.
  • Estimated preparation and delivery times are approximate and not guaranteed.

3. Pickup & Delivery

For delivery orders, you must provide a valid delivery address within H21 Pub and Grill's service area. For pickup orders, you are responsible for collecting your order at the agreed time. Advance/scheduled orders are subject to H21 Pub and Grill's available time slots.

4. Payment

Payment is made through the methods enabled by H21 Pub and Grill. Where cash on delivery or card on delivery is offered, payment is due upon receipt of the order. For online payments, your payment is processed securely by the chosen payment provider.

5. Cancellations & Refunds

Orders may be cancelled before preparation begins. Once H21 Pub and Grill has started preparing your order, cancellation may not be possible. Refunds, where applicable, are issued at the sole discretion of H21 Pub and Grill in line with applicable law.

6. Conduct

You agree not to abuse the ordering system, provide false information, or act in a way that disrupts H21 Pub and Grill's service or staff.

7. Limitation of Liability

H21 Pub and Grill is not liable for indirect or consequential damages arising from your use of the online menu. Our liability is limited to the value of the order in question.

8. Changes to Terms

H21 Pub and Grill may update these Terms from time to time. Continued use of the online menu after changes constitutes acceptance.

9. Contact

For questions about these Terms and Conditions, please contact H21 Pub and Grill:

H21 Pub and Grill

780-417-0886

Hwy 21 Esso 51073 AB-21 N Sherwood Par, AB T8B 1K5